Corporate Governance Policies
Our Commitment to Integrity & Transparency
As an accredited certification body operating in accordance with ISO/IEC 17021-1 requirements, QCert Singapore adheres to strict quality, confidentiality, impartiality, and dispute resolution policies.
Quality Statement
Top management of QCert Singapore understands the importance of impartiality, confidentiality, and quality management in carrying out management system certification activities. We systematically manage conflicts of interest and ensure the objectivity of all certification audits.
Download Policy Documents
Click below to download official policy PDFs governing QCert Singapore operations:
Quality Policy
Outlines QCert Singapore’s commitment to providing high-quality, reliable, and value-added management system certification services.
Confidentiality Policy
Governs the strict protection and secure handling of client data, audit records, and proprietary operational information.
Impartiality Policy
Ensures objectivity, independence, and freedom from commercial or financial pressure across all certification decisions.
Complaints & Appeals Policy
Defines transparent, fair, and objective procedures for investigating and resolving client feedback, disputes, and appeals.